{"id":4409,"date":"2026-05-27T17:28:20","date_gmt":"2026-05-27T10:28:20","guid":{"rendered":"https:\/\/www.inlinguabangkok.com\/?p=4409"},"modified":"2026-05-27T17:28:20","modified_gmt":"2026-05-27T10:28:20","slug":"negotiate-english-get-agreement","status":"publish","type":"post","link":"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/negotiate-english-get-agreement\/","title":{"rendered":"Negotiation Language: How to use the right words to reach an agreement during negotiations."},"content":{"rendered":"<h2>The language is 70% of the negotiation.<\/h2>\n<p>In real business negotiations, many deals don&#039;t fall through because of the &quot;numbers,&quot; but because of the &quot;words&quot;\u2014the choice of words. <a href=\"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/professional-english-communication-business\/\">Negotiation language<\/a> When used appropriately as part of business communication skills, it can instantly transform a face-to-face negotiation into a win-win collaboration.<\/p>\n<p>A simple example: <br \/>\n\u2717 \u201cYour price is too high.\u201d (Too direct \u2192 Creates resistance) <br \/>\n\u2713 \u201cI was wondering if there&#039;s some flexibility on the pricing.\u201d (Softening the tone \u2192 Opening up to negotiation)<\/p>\n<p>For examples of negotiation conversations in a business context, you can listen to the podcast. <a href=\"https:\/\/www.bbc.co.uk\/learningenglish\/business\">BBC Learning English: Business<\/a><\/p>\n<p>This is the heart of... <strong>Negotiation (English)<\/strong> <br \/>\nIt&#039;s not just about speaking to understand, but about &quot;reaching an agreement.&quot;\u201c<\/p>\n<h2>5 steps to negotiation and essential phrases.<\/h2>\n<h3>1. Preparation &amp; Small Talk<\/h3>\n<p>Before you can begin negotiations, you need to have... <strong>BATNA (Best Alternative to a Negotiated Agreement)<\/strong> <br \/>\nIt&#039;s a &quot;backup plan&quot; if negotiations fail \u2014 the BATNA concept was developed by the team of Roger Fisher and William Ury. <a href=\"https:\/\/www.pon.harvard.edu\/\">Harvard Program on Negotiation<\/a> There are research articles on negotiation techniques available for further study.<\/p>\n<p>Next, start with small talk to build rapport:<\/p>\n<ul>\n<li>\u201cHow was your trip?\u201d <\/li>\n<li>\u201cI&#039;ve heard a lot about your company&#039;s recent expansion.\u201d <\/li>\n<li>\u201cHow&#039;s the market looking these days?\u201d<\/li>\n<\/ul>\n<p>Insight: <br \/>\nDon&#039;t jump straight into business discussions, because relationships are a crucial leverage in negotiations. Good relationships are often built during networking events before negotiations begin. See techniques here. <a href=\"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/build-business-network-english-meet-people\/\">Networking Excellence: Build business networks using English.<\/a><\/p>\n<h3>2. Opening Position (Proposing a stance)<\/h3>\n<p>Let&#039;s start with the suggestion of &quot;having room to move around.&quot;\u201c<\/p>\n<ul>\n<li>\u201cWe&#039;d like to propose a starting price of\u2026\u201d <\/li>\n<li>\u201cOur initial position would be\u2026\u201d <\/li>\n<li>\u201cWhat we have in mind is\u2026\u201d<\/li>\n<\/ul>\n<p>technique:<\/p>\n<ul>\n<li>Don&#039;t offer the &quot;most realistic price&quot; from the start. <\/li>\n<li>But we shouldn&#039;t stray too far from reality.<\/li>\n<\/ul>\n<p>If you need to present a proposal in a formal pitch format or to a committee, for more information on structuring the opening and persuasive presentation techniques, see: <a href=\"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/present-work-english-audience-interested\/\">Presentation Power: Presenting your work in English.<\/a><\/p>\n<h3>3. Exploring (Asking for understanding)<\/h3>\n<p>This is where... <strong>Strategic conversation skills<\/strong> Very important<\/p>\n<ul>\n<li>\u201cHelp me understand your priorities\u2026\u201d <\/li>\n<li>\u201cWhat&#039;s most important to you in this deal?\u201d <\/li>\n<li>\u201cWhat would success look like for you?\u201d<\/li>\n<\/ul>\n<p>target:<\/p>\n<ul>\n<li>Find out &quot;what the other person really wants.&quot;\u201c <\/li>\n<li>Separate \u201cposition\u201d from \u201cinterest\u201d.\u201d<\/li>\n<\/ul>\n<h3>4. Bargaining (exchange\/negotiation)<\/h3>\n<p>The heart is... <strong>If\u2013Then structure<\/strong><\/p>\n<ul>\n<li>\u201cIf we can agree on the timeline, we&#039;d be happy to adjust the price.\u201d <\/li>\n<li>\u201cWe could offer a discount if the order volume increases.\u201d <\/li>\n<li>\u201cWhat if we met somewhere in the middle?\u201d<\/li>\n<\/ul>\n<p>Important rule: <br \/>\n\u2717 Don&#039;t &quot;give it away for free&quot;.\u201c <br \/>\n\u2713 Everything comes with a price.\u201c<\/p>\n<h3>5. Closing (Deal closed)<\/h3>\n<ul>\n<li>\u201cI think we have a deal.\u201d <\/li>\n<li>\u201cLet me summarize what we&#039;ve agreed on.\u201d <\/li>\n<li>\u201cShall we put this in writing?\u201d<\/li>\n<\/ul>\n<p>technique:<\/p>\n<ul>\n<li>Summarize the agreement clearly. <\/li>\n<li>Confirming mutual understanding. <\/li>\n<li>Close with the next step.<\/li>\n<\/ul>\n<p>If negotiations take place in a multi-party meeting room, see here for professional ways to manage the discussion and reach a resolution. <a href=\"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/english-meeting-speak-like-leader\/\">Meeting Leadership: Speaking to project leadership skills during English meetings.<\/a><\/p>\n<h2>Hedging Language: The Art of Soft Speaking<\/h2>\n<p>Hedging is the process of &quot;reducing the harshness&quot; of a statement, making it sound less\u0636\u063a\u0637ing.<\/p>\n<h3>Softeners<\/h3>\n<ul>\n<li>\u201cPerhaps we could\u2026\u201d <\/li>\n<li>\u201cIt might be possible to\u2026\u201d <\/li>\n<li>\u201cWe were thinking that\u2026\u201d<\/li>\n<\/ul>\n<h3>Conditionals<\/h3>\n<ul>\n<li>\u201cIf we were to increase the order, would you consider a discount?\u201d <\/li>\n<li>\u201cIf we adjusted the timeline, could you\u2026\u201d<\/li>\n<\/ul>\n<h3>Social distancing<\/h3>\n<ul>\n<li>\u201cSome of our clients feel that\u2026\u201d <\/li>\n<li>\u201cThere seems to be a concern about\u2026\u201d<\/li>\n<\/ul>\n<p>Hedging = An important tool for... <strong>Business negotiation<\/strong><\/p>\n<h2>30 essential phrases that you can use in real life.<\/h2>\n<h3>Proposing phrase<\/h3>\n<ul>\n<li>\u201cWe&#039;d like to suggest\u2026\u201d <\/li>\n<li>\u201cOur proposal would be\u2026\u201d <\/li>\n<li>\u201cWhat we have in mind is\u2026\u201d <\/li>\n<li>\u201cHow about if we\u2026\u201d<\/li>\n<\/ul>\n<h3>Polite phrases for declining (Declining)<\/h3>\n<ul>\n<li>\u201cUnfortunately, that doesn&#039;t work for us.\u201d <\/li>\n<li>\u201cI&#039;m afraid we can&#039;t go that far.\u201d <\/li>\n<li>\u201cThat&#039;s a bit beyond our range.\u201d<\/li>\n<\/ul>\n<p>Important: Say no without damaging the relationship.<\/p>\n<h3>Trading phrase<\/h3>\n<ul>\n<li>\u201cWe&#039;d be willing to X if you could Y.\u201d <\/li>\n<li>\u201cIn exchange for\u2026, we could offer\u2026\u201d <\/li>\n<li>\u201cWould it help if we\u2026\u201d<\/li>\n<\/ul>\n<h3>The phrase &quot;buying time&quot;<\/h3>\n<ul>\n<li>\u201cLet me think about that.\u201d <\/li>\n<li>\u201cCould we take a short break?\u201d <\/li>\n<li>\u201cI&#039;d need to discuss this with my team.\u201d<\/li>\n<\/ul>\n<h3>Closing phrase<\/h3>\n<ul>\n<li>\u201cI think we&#039;re in agreement.\u201d <\/li>\n<li>\u201cSo to confirm, the terms are\u2026\u201d <\/li>\n<li>\u201cWhen can we finalize this?\u201d<\/li>\n<\/ul>\n<h2>Psychological techniques through language.<\/h2>\n<h3>1. Anchoring<\/h3>\n<p>The first figure proposed = sets the framework for negotiations.<\/p>\n<p>The suggestion is to be &quot;strategic,&quot; not random.<\/p>\n<h3>2. Silence is Power<\/h3>\n<p>Silence after a bid \u2192 Creates pressure on the other party to respond.<\/p>\n<p>Don&#039;t break the silence.<\/p>\n<h3>3. Mirroring &amp; Paraphrasing<\/h3>\n<ul>\n<li>\u201cSo you&#039;re saying that timeline is the main concern?\u201d <\/li>\n<li>\u201cIf I understand correctly\u2026\u201d<\/li>\n<\/ul>\n<p>help:<\/p>\n<ul>\n<li>Build trust <\/li>\n<li>Reduce misunderstandings.<\/li>\n<\/ul>\n<h2>Different negotiation cultures.<\/h2>\n<h3>American<\/h3>\n<ul>\n<li>Straightforward <\/li>\n<li>Focus on efficiency. <\/li>\n<li>Make a quick decision.<\/li>\n<\/ul>\n<h3>Europe<\/h3>\n<ul>\n<li>Germany: Data-driven. <\/li>\n<li>English: Polite (indirect) <\/li>\n<li>France: Emphasizes hierarchy.<\/li>\n<\/ul>\n<h3>Japan \/ Korea<\/h3>\n<ul>\n<li>Focus on relationships. <\/li>\n<li>Silent = Thinking <\/li>\n<li>consensus decision<\/li>\n<\/ul>\n<h3>Middle East<\/h3>\n<ul>\n<li>Bargaining is normal. <\/li>\n<li>Relationships are very important. <\/li>\n<li>Take your time, no rush.<\/li>\n<\/ul>\n<p>For in-depth details on business etiquette, greetings, gift-giving, and cultural taboos across different countries, please see: <a href=\"https:\/\/www.inlinguabangkok.com\/en\/articles\/business\/international-business-etiquette-foreigners\/\">Business Culture Mastery: International Business Etiquette<\/a><\/p>\n<h2>Example negotiation dialogues for two scenarios.<\/h2>\n<h3>Scenario 1: Negotiate prices with the supplier.<\/h3>\n<p><strong>You:<\/strong> <br \/>\n\u201cWe&#039;re interested in working together, but the current price is slightly above our budget.\u201d<\/p>\n<p><strong>Supplier:<\/strong> <br \/>\n\u201cWhat range are you considering?\u201d<\/p>\n<p><strong>You:<\/strong> <br \/>\n\u201cIf we increase the order volume, would you be open to adjusting the price?\u201d<\/p>\n<h3>Scenario 2: Requesting a salary increase.<\/h3>\n<p><strong>You:<\/strong> <br \/>\n\u201cI&#039;d like to discuss my performance and compensation.\u201d<\/p>\n<p>\u201cOver the past year, I&#039;ve taken on additional responsibilities\u2026\u201d<\/p>\n<p>\u201cBased on this, I was wondering if there&#039;s room for a salary adjustment.\u201d<\/p>\n<h2>6 mistakes that lead to losing negotiations.<\/h2>\n<h3>1. Use the word &quot;No&quot; directly.<\/h3>\n<p>Stop the deal immediately. <br \/>\n\u2192 Use soft refusal instead.<\/p>\n<h3>2. It was suggested too soon.<\/h3>\n<p>Losing an advantage in anchoring.<\/p>\n<h3>3. No BATNA.<\/h3>\n<p>This eliminates leverage.<\/p>\n<h3>4. Not listening.<\/h3>\n<p>Negotiation is about &quot;understanding,&quot; not &quot;winning the argument.&quot;\u201c<\/p>\n<h3>5. Use emotions.<\/h3>\n<p>Destroy trust<\/p>\n<h3>6. Close the deal quickly.<\/h3>\n<p>Missed the opportunity to get better terms.<\/p>\n<h2>FAQ<\/h2>\n<h3>Do you need to be fluent in speaking to be able to negotiate?<\/h3>\n<p>It doesn&#039;t have to be perfect, but it must:<\/p>\n<ul>\n<li>Communicate clearly. <\/li>\n<li>You can use structures. <\/li>\n<li>Maintain a consistent tone.<\/li>\n<\/ul>\n<h3>What if neither party is a native speaker?<\/h3>\n<p>Actually, it&#039;s easier. <br \/>\nBecause both of them use &quot;direct and clear&quot; language.\u201c<\/p>\n<h3>Which phrases should you absolutely never use?<\/h3>\n<ul>\n<li>\u201cThis is final.\u201d <\/li>\n<li>\u201cTake it or leave it.\u201d <\/li>\n<li>\u201cThat&#039;s not my problem.\u201d<\/li>\n<\/ul>\n<p>Because the negotiations were terminated immediately.<\/p>\n<h2>Practice your English negotiation skills until you can close real deals.<\/h2>\n<p>Development <strong>Negotiation language<\/strong> It&#039;s not just about memorizing phrases, but also practicing using them in real-life situations. This includes controlling tone of voice, choosing words, and reading the other person&#039;s tone of voice.<\/p>\n<p>If you want to upgrade. <strong>Strategic conversation skills<\/strong> To enable its use. <strong>Negotiation in English<\/strong> Rest assured, training with experts in simulated situations will help you develop quickly and effectively.<\/p>\n<p>Start practicing Negotiation English with... <a href=\"https:\/\/www.inlinguabangkok.com\/en\/courses\/business-english\/\">Business English course<\/a> Designed for practical use in organizations and for closing deals professionally.<\/p>","protected":false},"excerpt":{"rendered":"<p>Win-Win Negotiation in English: Including Hedging Phrases (offering, negotiating, and closing deals), how to say &quot;No&quot; politely, and techniques for maintaining relationships after negotiation \u2013 for real-world use.<\/p>","protected":false},"author":7,"featured_media":4387,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"https:\/\/www.inlinguabangkok.com\/articles\/business\/negotiate-english-get-agreement\/","_yoast_wpseo_opengraph-title":"\u0e40\u0e08\u0e23\u0e08\u0e32\u0e15\u0e48\u0e2d\u0e23\u0e2d\u0e07\u0e20\u0e32\u0e29\u0e32\u0e2d\u0e31\u0e07\u0e01\u0e24\u0e29 \u0e27\u0e25\u0e35\u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e41\u0e25\u0e49\u0e27\u0e44\u0e14\u0e49\u0e02\u0e49\u0e2d\u0e15\u0e01\u0e25\u0e07\u0e08\u0e23\u0e34\u0e07","_yoast_wpseo_opengraph-description":"\u0e40\u0e08\u0e23\u0e08\u0e32\u0e15\u0e48\u0e2d\u0e23\u0e2d\u0e07\u0e20\u0e32\u0e29\u0e32\u0e2d\u0e31\u0e07\u0e01\u0e24\u0e29\u0e2a\u0e44\u0e15\u0e25\u0e4c Win-Win \u0e23\u0e27\u0e21 Hedging Phrases 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\u0e27\u0e25\u0e35\u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e41\u0e25\u0e49\u0e27\u0e44\u0e14\u0e49\u0e02\u0e49\u0e2d\u0e15\u0e01\u0e25\u0e07\u0e08\u0e23\u0e34\u0e07","_yoast_wpseo_twitter-description":"\u0e40\u0e08\u0e23\u0e08\u0e32\u0e15\u0e48\u0e2d\u0e23\u0e2d\u0e07\u0e20\u0e32\u0e29\u0e32\u0e2d\u0e31\u0e07\u0e01\u0e24\u0e29\u0e2a\u0e44\u0e15\u0e25\u0e4c Win-Win \u0e23\u0e27\u0e21 Hedging Phrases \u0e27\u0e25\u0e35\u0e40\u0e2a\u0e19\u0e2d-\u0e15\u0e48\u0e2d\u0e23\u0e2d\u0e07-\u0e1b\u0e34\u0e14\u0e14\u0e35\u0e25 \u0e27\u0e34\u0e18\u0e35\u0e1e\u0e39\u0e14 No \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e2a\u0e38\u0e20\u0e32\u0e1e \u0e41\u0e25\u0e30\u0e40\u0e17\u0e04\u0e19\u0e34\u0e04\u0e23\u0e31\u0e01\u0e29\u0e32\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c\u0e2b\u0e25\u0e31\u0e07\u0e15\u0e48\u0e2d\u0e23\u0e2d\u0e07 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